Hi, I'm Lav

Terms Of Service

Before starting a project, we need to make sure we are on the same page so there aren't misunderstandings and to protect against fraud, so please take some time to read through these terms! Thank you.This Terms of Service Agreement ("Agreement") is entered into between the Artist and the Client for the commission of an artwork ("Work"). By commissioning the Artist, the Client agrees to the following terms.

ENGAGEMENT

✦ Client provides clear and complete requirements and expectations upfront, including reference materials or assets before Work begins.
✦ Client warrants that the character design and reference material provided to the Artist are legally obtained and authorized for use by the Client.
✦ Client warrants that they have the authority to enter this agreement, be the point of contact and is solely responsible for decisions and approval during the process.
✦ Artist strives to perform to the best of their ability in good faith and warrants Work is 100% original according to Artist’s best knowledge.
✦ Artist may use commercially licensed, copyright-free and/or educational materials, assets and/or tools.
✦ Artist warrants that they will not copy or heavily reference unauthorised materials.
✦ Artist reserves the right to refuse projects or requests based on content, subject, or other reasons.
✦ Artist defines scope of work, features, price, deliverables and other details for the project in a proposal in a format according to Artist discretion which may include private message through Discord or Twitter, VGen platform, Google document, or email. The details set forth by the Artist shall be agreed upon by the Client before work begins.

CONTENT RESTRICTIONS

✦ Artist will not create content that is explicit, offensive, or inappropriate.
✦ Specific restrictions include but are not limited to furries, mechs, explicit adult content, overaged characters, excessive muscles, copied styles, and gender identities or cultures the Artist may not be able to portray authentically.

TIMELINE & PROCESS

✦ Work completion requires 1-week minimum, and may take up to 3 months depending on each project.
✦ Timeline depends on commission type, complexity, and workload.
✦ Artist will provide progress updates and seeks Client feedback voluntarily and/or when Client asks.
✦ Final deliverables are provided by the Artist using Google Drive or through email.
✦ If there are any delays and adjustments to the timeline, the Artist will inform the Client.
✦ Clients have the right to request refunds a months after deadlines if Work has not been delivered and there was no agreed-upon mendments to the timeline.

REVISIONS

✦ Three major revision is allowed per item shown to the Client during the process, revisions do not count if it is the Artist's mistake.
✦ After line art, only minor revisions are allowed.
✦ Additional charges for excessive revisions may be required.
✦ Revisions may affect progress and timeline.

RIGHTS & USAGE

Artist's Rights

✦ The Artist retains copyright, ownership, redistribution and intellectual property rights, which includes but is not limited to display, advertising, printing, the Work and work in progress on websites, social media, portfolios, public broadcast channels (i.e. Twitch) and more.

Client's Rights

✦ Clients receive exclusive, non-transferable usage rights to the Work for personal use. Refer down below for commercial rights.
✦ Personal use means: Display on social media accounts for promotional purposes with no direct monetization such as profile pictures, banners, and posts; print and framing in personal spaces; display as part of designs on websites and channels, excluding use in content of these websites or channels.
✦ Client must not claim Work as their own and must credit Artist using their social tag/username/link at the instance of display of the Work or permanently on their websites, social media profiles, broadcast channels and so on.
✦ Client must not edit or modify Work in any way without prior permission from the Artist.

Commercial Rights

✦ Commercial usage rights are not included unless specified in the commission type or listing on the Artist’s websites (i.e. vtuber models, stream overlays, emotes, and so forth) or as agreed upon.
✦ Commercial rights means usage of Work on streams or any monetized instances, or selling or reselling Work to another party, as a part of any product, or on another platform.
✦ Usage of Work for AI (artificial intelligence) tools; platforms or programs, ML (machine learning) tools, platforms or programs; AI or ML training; NFT; blockchain; or other for-profit platforms/purposes, is strictly prohibited.
✦ Additional charges will be required for commercial usage if not included, typically 3x of the original cost.

PAYMENTS & FEES

✦ Client pays up to a 50% downpayment after receiving the sketch provided by the Artist. In the case of projects above $150, the final 50% is due at the first complete preview of the final deliverables.
✦ Invoices, proposals, or payment links will be sent to the Client when Artist is ready to begin work. Clients must not send money before these requests for payment from the Artist.
✦ Invoices must be paid within 48 hours, or the project may be canceled.
✦ Prices are in USD, and paid via VGen, Stripe, PayPal, or methods as provided by the Artist. Prices may vary or change depending on complexity, requirements and/or additional requests.
✦ Once Work has begun or payments have been made, the Client acknowledges Work and deliverables are digital and there are no physically shipped goods to receive.
✦ Client warrants they will not issue chargebacks and the refund policy mentioned below will be followed.

CANCELLATION & REFUNDS

✦ Refunds are possible if initiated by the Artist or the Client requests a cancellation.
✦ If the Client requests a cancellation, 50% of project fees will be forfeited if canceled within 2 days after work starts. A partial to full refund may be provided if there is more than 2 days’ notice.
✦ If the Artist initiated a refund due to various reasons (i.e. cannot complete work or there are delays for unforeseen reasons), the Client may be eligible for a full refund. If work done up to this point is accepted and used by the Client, the Artist will provide a partial refund only.

CONFIDENTIALITY

✦ The Artist and Client acknowledges that information and materials that are provided to either party (including but not limited to personal information, technical information, marketing plans, payment information, or sensitive business information), or are incorporated into the deliverables, that will not be visible to the public shall be considered confidential information and shall not be disclosed to any other party without prior written permission from the owner of this confidential information.